Question 1

What makes Remi different from other roofing companies?

Accepted Answer

With Remi, the price you're quoted is the price you pay, even if the crew finds rotted decking or other issues mid-project. Combined with real-time text updates, licensed local crews, and warranties included on every job, Remi removes the guesswork that usually comes with hiring a roofer.

Question 2

What areas does Remi serve?

Accepted Answer

Remi repairs and replaces roofs for homeowners across the United States. Contact us directly for a quote or submit a quote request form and we'll contact you with a quote same-day.

Question 3

Is Remi licensed and insured?

Accepted Answer

Yes. Every Remi crew is fully licensed and insured. We carry both general liability and workers' compensation coverage and can provide certificates upon request. See our state licenses.

Question 4

Why should I trust Remi with my roof?

Accepted Answer

Remi has completed 4,000+ residential roof replacements and has a 4.8 star rating with hundreds of reviews. That track record means a refined process, experienced crews, and a company that's seen just about every situation a roof can throw at you.

Question 5

Why do homeowners choose Remi?

Accepted Answer

Homeowners consistently highlight Remi's no-surprise pricing, fast turnaround, and clear communication as the biggest differentiators. The most common feedback: it was easier than expected.

Question 6

What happens after my roof installation is complete?

Accepted Answer

Before the crew leaves your property, Remi does its own quality inspection to confirm the work meets standard. After that, where required by state law, an official city inspection is done for final sign off.

Question 7

How do I maintain my new roof?

Accepted Answer

Keep your gutters clean, trim overhanging branches, check for damage after major storms, and have the roof inspected every few years. A little maintenance goes a long way toward maximizing lifespan.

Question 8

Who do I contact if I have an issue after my roof is installed?

Accepted Answer

If you have any issues after your roof is complete, contact Remi directly at 916.999.7497, or support@remihq.com. Our 5-Year Workmanship Warranty covers installation-related issues, and we'll work with you to make things right.

Question 9

How does getting a roof replacement quote work with Remi?

Accepted Answer

Remi measures your roof remotely, no need to wait for a contractor to conduct a site visit. You get a clear, itemized quote fast. If you move forward, you sign a standard home improvement contract and Remi schedules the work and keeps you updated through install.

Question 10

How is Remi different from other roofing contractors?

Accepted Answer

Remi's core difference is a guaranteed price — what you're quoted is what you pay, even if unexpected repairs are needed mid-project. We also complete jobs 40% faster and keep you informed through the whole process.

Question 11

Does Remi do work in my area?

Accepted Answer

Remi serves residential customers across its US markets. Contact us with your zip code and we'll confirm service availability in your area.

Question 12

How does the remote quoting process work?

Accepted Answer

Remi uses a combination of high-fidelity satellite imagery and LiDAR technology to accurately measure your roof down to the inch. We then review the quote with you and confirm the structure and scope of work.

Question 13

Why do I need to sign a contract?

Accepted Answer

A signed contract protects you legally: it's your documented proof of the work Remi agreed to do and the materials included, in case anything ever needs to be referenced down the road. Home improvement contracts are an industry standard.

Question 14

Does homeowners insurance cover roof replacement?

Accepted Answer

It depends on the cause of the damage. Insurance generally covers sudden events such as storms, hail, wind, or falling debris, but not damage from general wear and age.

Question 15

How do I start a roof insurance claim?

Accepted Answer

Contact your insurance company to report the damage and request an adjuster inspection. Remi can give you a roof quote at any time and we're happy to help you in any way we can during the claims process.

Question 16

How can Remi assist me with my insurance claim?

Accepted Answer

Remi can walk you through the roofing side of your insurance claim and work alongside you and your insurance company every step of the way. From understanding your coverage to getting your roof repaired, we're here to help in whatever way we can.

Question 17

What's the difference between ACV and RCV on my insurance policy?

Accepted Answer

ACV (Actual Cash Value) pays what your roof is worth today after depreciation. RCV (Replacement Cost Value) pays what it costs to replace it with new materials. RCV coverage results in a higher payout.

Question 18

How much does a roof replacement cost with Remi?

Accepted Answer

Most Remi roof replacements land anywhere from $8,000 to $20,000. Your price mainly depends on roof size, material choice, and roof complexity. Remi measures your roof and gives you a clear, itemized quote so you can see the real number in minutes.

Question 19

Will my price change after the project starts?

Accepted Answer

When working with insurance or solar, Remi guarantees your price. If additional repairs are discovered mid-project (like rotted decking) they're covered at no extra charge to you. Learn more about our price guarantee.

Question 20

What financing options does Remi offer?

Accepted Answer

Remi offers qualified homeowner financing through lending partners so you can spread the cost into monthly payments. Many plans offer $0 down, with a soft credit check for pre-qualification, and no prepayment penalty. Learn more on our financing page.

Question 21

How long does a new roof last?

Accepted Answer

Architectural asphalt shingles are typically rated for 25 to 30 years, while metal roofing can last 40 to 70 years. These are manufacturer estimates under normal conditions, not guarantees. Actual lifespan depends on your local weather, ventilation, and how well the roof is maintained over time.

Question 22

What's the difference between roof repair and full replacement?

Accepted Answer

A repair fixes a specific problem area such as a few missing shingles or a leak around flashing. A complete replacement makes sense when the roof is older, damage is widespread, or repairs would cost nearly as much as starting fresh.

Question 23

What type of shingles should I choose?

Accepted Answer

For most homes, architectural asphalt shingles are the best choice because they balance cost, durability, and curb appeal. Remi's default is a high-quality Class 3 architectural shingles. If your area has frequent hail storms, consider a Class 4 impact-resistant upgrade. Give us a call to talk through specific options.

Question 24

How do I replace my roof when I have solar panels?

Accepted Answer

If you have solar panels, Remi can handle the whole project. First we safely remove and store the panels, complete the necessary roof work, and then reinstall the panels after the new roof is finished. This simplifies a normally complex process. Learn more about how this works on our solar and roofing page.

Question 25

Is it cheaper to bundle solar and roofing together?

Accepted Answer

Yes. When Remi does the solar removal, roof replacement, and solar reinstall, we're able to bundle the cost together and eliminate the cost of working with two separate contractors. Learn more about our process on our roofing and solar page.

Question 26

How long does a roof replacement take?

Accepted Answer

Once the crew starts, most roof replacements are done in 1 to 3 workdays. Bigger or more detailed roofs can take longer. Permits, scheduling, and final inspection may also add additional time depending on your specific city.

Question 27

Do I need to be home during the roof replacement?

Accepted Answer

No, you don't need to be home during the roof replacement. Remi's crew handles the entire job on-site, and you'll receive texts or calls if there's anything urgent or unforeseen.

Question 28

What warranties come with a Remi roof?

Accepted Answer

Remi warranties include 5 years on workmanship, a manufacturer materials warranty, and an optional 15-year extended Workmanship Warranty. For solar panel removal and reinstall, we include a 2-year penetration warranty and protection for your existing solar equipment warranty. Learn more on our warranties page.

Question 29

What is a workmanship warranty and why does it matter?

Accepted Answer

A workmanship warranty covers problems that arise due to how the roof was installed, not the materials themselves. It's one of the most important things to ask any roofing contractor about before hiring them. Learn more on our warranties page.

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