Frequently asked questions

Your 5 year workmanship warranty and limited lifetime materials warranty is guaranteed through Remi. If you have any issues with your roof simply reach out and we will cover any needed repairs due to labor or installation defects.

The lifespan of your new roof depends on the materials used:

• Asphalt shingles: Typically last 20-30 years.
• Metal roofing: Generally last 40-70 years.
• Slate: Can last over 100 years with proper maintenance.
• Tile: Typically lasts 50-100 years.
• Flat roofing: Usually lasts 20-25 years.

Proper maintenance and regular inspections can help extend the life of your roof.

After Remi handles all the upfront work of coordinating with Sunrun, creating a quote, and selecting a contractor—the reroofing process involves several key steps to ensure a high-quality, durable roof:

1. Preparation and Protection:
   • The crew will prepare the job site by setting up safety measures and protecting your property (e.g., covering landscaping, setting up tarps).
2. Removal of Old Roofing:
   • The existing roof will be removed, including shingles, underlayment, and any damaged decking.
   • The crew will dispose of the old materials in a responsible manner.
3. Inspection and Repair of Roof Decking:
   • The roof decking will be inspected for any damage or rot.
   • Any necessary repairs or replacements of the decking will be made to ensure a solid foundation for the new roof.
4. Installation of Underlayment and Flashing:
   • A new underlayment (felt or synthetic) will be installed to provide an extra layer of protection against moisture.
   • Flashing will be installed around areas prone to leaks, such as chimneys, vents, and skylights.
5. Installation of New Roofing Material:
   • The new roofing material (shingles, metal, tile, etc.) will be installed according to manufacturer guidelines and industry standards.
   • Special attention will be given to proper alignment, nailing, and sealing.
6. Cleanup and Inspection:
   • The job site will be thoroughly cleaned, including removing debris and nails.
   • A final inspection will be conducted to ensure the roof is installed correctly and meets quality standards.
7. Completion and Payment:
   • The homeowner reviews the completed work and any questions or concerns are addressed.
   • Once satisfied, the final payment will be made to Sunrun as per the contract terms.

This thorough step-by-step process ensures a quality roof for your home.

The timeline of a roofing repair or replacement depends on several factors, including the size of your roof, the type of materials used, weather conditions, and the complexity of the job. Here are some general guidelines:

• Partial Roof Repairs: Minor repairs, such as fixing a few shingles or patching a small leak, can usually be completed in a few hours to a day. While partial repairs can take multiple days.
• Full Roof Repairs:
  • Standard Asphalt Shingle Roof: Typically takes 1-3 days.
  • Metal Roof: Usually takes 2-4 days.
  • Tile or Slate Roof: Can take 5-7 days or more, depending on the complexity.
  • Flat Roof: Generally takes 2-5 days.

You will be provided with a precise timeline estimate after your specific roof is evaluated.

*Yes, we work with your solar company to coordinate the careful removal of your existing solar panels before starting the roof work and ensure they are safely reinstalled once the new roof is completed. Our removal and reinstallation process is the fastest in the industry, ensuring your roof is repaired quickly so you don't miss out on potential energy savings.

Yes, we work closely with your solar company to coordinate your roof repair and solar installation project. This collaboration makes for a smooth process where both the roofing and solar installation are managed efficiently and effectively—getting your solar installed and generating power as quickly as possible.